HealthBridge 90 30, as a company providing consulting services in cross-border healthcare communication, operates as a communication bridge between patients and patients’ companions who address a foreign country for the receipt of diagnostic and treatment services, and hospitals, medical centers, physicians and dentists.
As a consulting company that facilitates communication and procedure in the
field of medical tourism, the activity of HealthBridge 90 30 constitutes a form
of “health embassy.” It brings patients, within the framework of their
international travel, into contact with accredited hospitals holding a medical
tourism license in Turkey and Greece, with which it cooperates. It stands
alongside patients and their companions for every issue or problem concerning
communication and coordination.
HealthBridge 90 30, through cooperating accredited travel agencies in Turkey
and Greece, also operates as a communication channel for covering the needs of
transportation, accommodation and transfer of patients and their companions. It
provides guidance and consulting services to international patients for the
coverage of the relevant needs and the resolution of problems. It does not
provide nor sell tourism and hospitality services, ticket issuance,
reservations, transfers or excursion organization services for patients and
companions. All such services are provided exclusively by the cooperating
travel agencies.
1. Subject Matter and Acceptance of the Terms
The present website is provided by the Company exclusively for purposes of
information, communication and the provision of consulting and intermediary
services in the field of health and medical tourism.
Access to and use of the website presupposes the unconditional acceptance of
the present Terms of Use. In case of disagreement, the user must refrain from
using the website and the provided services.
2. Nature of the Provided Services
The Company does not constitute a healthcare provider, does not operate as a
hospital, clinic, medical office or physician, and does not provide medical
services, within the meaning of the applicable legislation.
HealthBridge 90 30 acts exclusively under the capacity of a “healthcare
communication consultant.” All legal, professional and financial responsibility
for medical procedures belongs exclusively to the competent hospital and the
healthcare professionals.
Medical decisions concerning diagnosis and treatment, the medical acts applied,
the outcome of the treatment, the manner of communication of the
physician/nurse and hospital staff with the patient and their companions,
potential complications, as well as the quality of the hospital’s hotel
services constitute the exclusive responsibility of the hospital, medical center
or physician/dentist providing the healthcare services.
Any legal and financial responsibility arising from adverse situations related
to transportation, accommodation or transfer, which are due to error or
negligence of a tourism company, belongs exclusively to the competent tourist
travel agency.
The role of the Company is limited exclusively to:
– consulting support,
– mediation of communication between users and independent healthcare
providers,
– coordination of practical and organizational matters (such as communication,
appointments, transportation and accommodation).
The Company does not intervene and does not participate in decisions of
diagnosis, treatment or medical judgment.
3. Medical Disclaimer – Disclaimer of Medical Liability
The information provided through the website, the AI chatbox, communication
with a natural person or through any other communication channel is of an
exclusively informational and intermediary nature and does not constitute
medical advice, diagnosis or treatment.
The user acknowledges and accepts that:
– every medical act, diagnosis or treatment is carried out exclusively by
independent hospitals, clinics or healthcare professionals,
– responsibility for the quality, suitability, legality and outcome of medical services
belongs exclusively to those providers.
The Company bears no responsibility, direct or indirect, for:
– medical outcomes,
– any complications or deterioration of health condition,
– delays, omissions or errors of third-party healthcare providers.
4. AI Chatbox and Human Communication
The website provides the possibility of communication via a chatbox operating
with artificial intelligence (AI) technology, for the purpose of initial
information and facilitation of communication.
The AI chatbox:
– does not provide medical advice,
– does not replace a healthcare professional,
– does not perform automated decision-making that produces legal effects.
The user may at any time request communication with a natural person. In any
case, the processing of information and communication are carried out within
the framework of the consulting and intermediary function of the Company.
5. Financial Terms – Free Provision of Services to the User
The Company expressly declares that it does not receive any remuneration or
financial consideration directly from the user for the services it provides
through the present website.
The consulting and intermediary services of the Company are provided free of
charge to the user, given that the Company is remunerated exclusively within
the framework of its collaborations with hospitals, clinics or other healthcare
providers with which the user may cooperate.
The above financial relationship does not affect:
– the independence of healthcare providers,
– medical judgment or therapeutic decision,
– nor does it create any financial or contractual obligation of the user
towards the Company.
The user acknowledges that the Company does not constitute a contracting party
to any contract for the provision of medical services.
6. Limitation of Liability
The Company makes reasonable efforts for the accuracy and completeness of the
information provided, without guaranteeing that it is free from errors or fully
up to date.
The Company is not liable for:
– technical malfunctions of the website,
– temporary unavailability of services,
– acts or omissions of third-party partners or providers.
7. Links to Third Parties
The website may contain links to third-party websites. The Company bears no
responsibility for the content, terms of use or practices thereof.
8. Personal Data
The processing of personal data is governed by the Privacy Policy, which
constitutes an integral part of the present Terms.
9. Applicable Law – Jurisdiction
The present Terms of Use are governed by Greek law.
For any dispute that may arise from the use of the website or the application
of the present Terms, the courts of Kavala are designated as exclusively
competent, unless otherwise provided by mandatory provisions of law.
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The Company reserves the right to amend the present Terms at any time. The
updated version is posted on the website.